Refund Policy
How refunds work for paid access.
LocalScorer access plans unlock live scoring, scoreboards, and overlay templates. This policy explains when refunds may apply, how to request a review, and what happens once access is used.
Digital service policy
Because access is a digital service that unlocks immediately, refunds are generally not available once a plan has been activated and used. If a payment was charged but access did not activate, contact us and we will review and resolve it.
How to request a review
Send refund requests to our support email with your order reference, the account email used, and the reason. We aim to respond promptly and resolve genuine billing issues fairly.
Failed or duplicate payments
If you were charged more than once for the same plan, or a payment failed but money was deducted, contact support with the payment details. Verified duplicate or failed charges are refunded to the original payment method.